Workshop hours

Contact Exotic Auto Services

You will reach the workshop team in Musaffah directly. Tell us the model and what the car is doing, and a technician will explain what the diagnosis involves and what it is likely to cost, before anything is authorised.

01 Describe the problem

Tell Us What the Car Is Doing

The more we know before the car arrives, the more accurate the first answer will be. A few lines are enough: the model, the year and the symptom.

  • When does it happen: cold start, at speed, braking, turning?
  • Which warning lights or messages are showing?
  • Has anything been repaired recently?
What do you need?

This form does not store anything on our website. It opens WhatsApp or your email app with the message filled in, and nothing reaches us until you press send there. See our privacy policy.

02 After you get in touch

What Happens Next

No pressure and no surprise invoices. This is the order things happen in, every time.

  1. 01

    We read the details

    Your message goes to the workshop team in Musaffah. The model and the symptom tell us which technician should answer.

  2. 02

    A technician replies

    You hear what the diagnosis involves and what it is likely to cost, before any work is authorised.

  3. 03

    The car comes in

    Drive it to Musaffah M-21, or with a service contract our driver collects it from your address.

  4. 04

    You approve the quotation

    After the PIWIS III diagnostic you receive an itemised quotation. Nothing is repaired until you say yes.

03 Visit the workshop

Find Us in Musaffah

Exotic Auto Services LLC, Musaffah Industrial Area, M-21, Abu Dhabi, 110055
Opening hours Workshop hours
  • Mon9 am – 10 pm
  • Tue9 am – 10 pm
  • Wed9 am – 10 pm
  • Thu9 am – 10 pm
  • Fri9 am – 10 pm
  • Sat9 am – 10 pm
  • Sun9 am – 7 pm
04 Checklist

What to Bring

  • All keys for the car, including the spare if a key or immobiliser fault is suspected
  • The vehicle registration card (Mulkiya)
  • Any service book or previous invoices, so the history can be continued
  • For an insurance repair: the claim reference and the police or accident report
05 Right person, first time

Who Handles What

Booking, quotes and pickup
Call or message the workshop. Have the model, year and symptom ready.
Insurance claim repairs
Send the claim reference with your message so we can liaise with the insurer.
Invoices and records
Email us with your invoice number or plate number for copies of past work.
Feedback or a complaint
Email us with the date of the visit and the invoice or plate number, so we can look into it properly.

Want to know more about who we are before you call? Read about the workshop, or check whether we collect from your area.